rotur Posted May 25, 2016 Posted May 25, 2016 Folks, As much as I have combed the denon manual, I cannot seem to get the TV to output audio through the denon. Have the TV connected via HDMI to the monitor input. Have an optical cable in as well. I can have the Panasonic being controlled by the denon but no audio. Have tried changing the audio inputs on the denon to both hdmi and optical but no luck. Would like to hear the TV through the surround speakers as an ideal setup. All connected cables are firmly in place and correctly assigned. Any ideas gratefully received.
Hi-Fi Whipped Posted May 25, 2016 Posted May 25, 2016 Hi, have you gone into the settings of the TV and told it you are using external speakers? Do you have a model number for the TV? if you have a manual maybe give that a read too.
rotur Posted May 25, 2016 Author Posted May 25, 2016 It's a TH P42G10A and there doesn't seem to be a function to allow for external speakers to be employed. The TV dates back to 2009
Benje Posted May 25, 2016 Posted May 25, 2016 (edited) rotur have you used an optical cable between the tv and the receiver? edit - sorry, see you have used an optical cable...... Benje edit - the hdmi is unlikely to carry audio in that era of TV, as HDMI didn't have an ARC (audio return channel) then. The optical out is the way to go. Make sure on the denon that the TV option (or whatever you are using to hear the sound with) has the optical connection linked to it. It might not be. You determine this in the inputs setup menu. Try the other inputs if you like - the optical channel on the denon you selected might default to a different selection. Edited May 25, 2016 by Benje
rotur Posted May 25, 2016 Author Posted May 25, 2016 Thanks Benje but even with all the above correctly assigned, still no TV audio through the receiver. Frustrating to say the least
Volunteer Kazz Posted May 25, 2016 Volunteer Posted May 25, 2016 Maybe try turning off Vieralink and /or CEC and see if that makes a difference, I don't use either has they cause some strange issues. 1
blybo Posted May 26, 2016 Posted May 26, 2016 My parents have a 55" Panasonic plasma (circa 2011ish) which has ARC via HDMI... but anyhoo, I touched something in their Veira link settings and lost audio and for the life of me, I couldn't work out how to get it back. Did a factory reset and started again without dramas. OT but this happened as I was trying to find settings to stop the damned thing defaulting to the analogue rather than digital tuner.
rotur Posted May 27, 2016 Author Posted May 27, 2016 So in trying to change the Viera link feature on my telly to home cinema I get 'feature not available' even when the viera functions have been set to on in the set up menu. Therefore cannot determine if that is the culprit from allowing me to have the TV audio via the denon. Did discover that my Panasonic boasts a function called HDAVI Control based on HDMI CEC. Not sure where to go from here...
Benje Posted May 27, 2016 Posted May 27, 2016 rotur I'd visit, but can't drive yet (broken femur nearly healed). If you are still struggling in 10 days time, PM me. I have panasonic TV's and Denon receivers. I might work it out. Benje
rotur Posted May 28, 2016 Author Posted May 28, 2016 Story to hear Benje and thanks for the offer... Just to clarify when the HDMI settings are set to HDMI control being on, I can physically control the AVR volume with the TV remote but get no sound... This is with the Viera link switched to on in the link settings menu and the denon remote selected to tv audio. On another note, when I do have the blue ray setting engaged on the denon I get the following... meaning the sound is only in stereo mode... Not surround, which I have set up in the amp assign menu Shouldn't be this hard... Just to get basics set up right...
Benje Posted May 28, 2016 Posted May 28, 2016 what blu-ray player? Make and Model? Is there something in the blu-ray player set-up which determines whether stereo or surround is output from the player to the receiver?
rotur Posted May 28, 2016 Author Posted May 28, 2016 what blu-ray player? Make and Model? Is there something in the blu-ray player set-up which determines whether stereo or surround is output from the player to the receiver? Samsung bd-f5100. Yes there is and it's set to 5.1...
rotur Posted May 28, 2016 Author Posted May 28, 2016 There are two settings in the Samsung one was not set to 5.1... Now is and working fine. Still no TV sound via optical out to 5.1 speakers 1
Kaynin Posted May 28, 2016 Posted May 28, 2016 (edited) So the Samsung is producing sound when connected to the Denon? If so, it's likely that the lack of TV audio is a setting in the TV. Are the audio settings in the Panasonic set to Optical? I see you have audio in the Denon set to Optical, so the Pannie obviously needs to mirror that. Edited May 28, 2016 by Kaynin
Benje Posted May 28, 2016 Posted May 28, 2016 rotur be very careful doing this. don't touch the optical output end, and I suspect don't look at it directly. It can be/should be 'hot'. If the optical cable is in the TV but not connected to the receiver, and the optical cable is 'live' ie should be transmitting sound, can you see a red light at the end of the cable? if so, you are getting an audio signal and the problem is in the receiver If not, you either have a dud optical cable or a dud TV output or a dud setting somewhere in the sound menu of the TV. Benje
rotur Posted May 28, 2016 Author Posted May 28, 2016 So the Samsung is producing sound when connected to the Denon? If so, it's likely that the lack of TV audio is a setting in the TV. Are the audio settings in the Panasonic set to Optical? I see you have audio in the Denon set to Optical, so the Pannie obviously needs to mirror that. The only options I have are digital and analogue and have set it to digital 1
rotur Posted May 29, 2016 Author Posted May 29, 2016 Now all sorted... Not one but two dodgy optical cables... Replaced and all good... What are the chances of that? 3
Benje Posted May 29, 2016 Posted May 29, 2016 rotur if I had visited, I would have brought an optical cable that I knew worked. A bad optical cable is the least expensive item in that chain, so be thankful. Enjoy the improved TV sound, and the improved clarity of speech. Good on you for sticking it out and fixing it. I'll bet it was a 'eureka' moment when you diagnosed the faulty optical cables. Benje 2
rotur Posted May 29, 2016 Author Posted May 29, 2016 rotur if I had visited, I would have brought an optical cable that I knew worked. A bad optical cable is the least expensive item in that chain, so be thankful. Enjoy the improved TV sound, and the improved clarity of speech. Good on you for sticking it out and fixing it. I'll bet it was a 'eureka' moment when you diagnosed the faulty optical cables. Benje Certainly was... Even contemplated replacing the TV... But that was quickly put to bed...$24 is lot easier to explain 1
Recommended Posts