AMR dead in the water (Boat anchor)

[georgehifi]

I had a great experience with Jim Power head of manufacturing at Martin Logan USA. They sent me the new upgraded coatings panels for my ML mkIII Monoliths (same as the Neoliths), but because they were quite large/heavy it was sent by boat in a container. 

When I received them one had separated stators just on the corner, still worked no loss in membrane tension, so I repaired it with a bit of new tape. I told Jim in an email, and he thought maybe when they went across the equator the container got so hot the stator tape glue softened.

He said even though they are fine after I re-glued them to keep them and he would DHL rush by plane 2 x  new pairs!!!! for free. I had them in a couple of days.

I thanked him very much and asked could I give something in return, all he wanted was an AFL singlet,  so I sent him a Swans Barry Hall number one.

 

Cheers George 

 

    

Edited August 3, 2017 by georgehifi

[MrBurns84]

Sorry to hear your troubles Grimmie with the AMR dac.  My brother in law in Singapore had one, had so many issues with the inputs randomly not working.  He might have better support with his issues but he couldnt accept a supposedly high end dac having quality issues like his did and sold it off for 1/3 of its price.  He now uses a Denafrips Terminator dac and swears by it, an AMR killer apparently.. 

[audiohifiaudio]

I've got a AMR dac more than 5 fives old and it hasn't missed a beat. The only dac that beats it is the msb mark5 for sound. Sorry to hear you have had so many problems. I understand this post was from last year but wanted to leave my feed back on the unit the amr dac.

[AudioGeek]

Any unit can have a failure. Its how a company deals with it that says a lot....

[alistairm]

@AudioGeek Absolutely. 

 

I think AMR’s problem is that they got some good traction but were swimming in deeper waters than they could handle. Then they released a bazillion “upgrades” trying to chase reliability and keep up tech wise. Fast forward a couple of years and it’s very hard to understand their product line up. 

 

I have owned an AMR and sold it pretty quickly. I liked it a great deal, but I think they’ve over-pitched their market position and would have been better off settling into top end consumer hi fi and taking on Marantz, NAD etc, rather than trying to pretend they were punching with the the nosebleed brands. 

 

To my tastes a bit too much mid bass hump and not enough resolution, with lack of the retrieval expected given the (real) price point, but not given the attempted market positioning. 

 

Chuck in the yum cha product with different iterations month by month and it becomes a fluster cuck. 

 

Of course, everyone’s ear and system is different. 

 

Alistair 

[Misternavi]

They don’t need to sell a lot of AMR products as long as ifi audio makes the big bucks.