betty boop Posted November 27, 2017 Posted November 27, 2017 Again am not alone, welcome to nbn indeed. Travelling interstate next couple of days trying to do some work and can’t ! How frustrating. Have used half my mobile download as well hot spotting
LogicprObe Posted November 27, 2017 Posted November 27, 2017 When I was with Telstra...........I used to hit them up for wireless data credits every time it dropped off.............they even gave me a free 4G Wifi modem! 1
davewantsmoore Posted November 27, 2017 Posted November 27, 2017 2 hours ago, LogicprObe said: How on Earth could they stuff that up? It's honestly not that hard (to stuff it up), these things are fairly complex. Everyone in the industry thought the idea to "repurpose the HFC networks for the multi-technology-mix" by the LNP was pretty daft. It was unlikely to be cheaper in the long run (due to issues link this) .... has a lot of technical debt .... and stinks of wealth transfer to big-town. The whole premise of "just reuse the old stuff" .... assumes there won't be issues like this in deployment, or later when you go to the upgrade path (eg. when they try to push 1gbps or more down the HFC). All the "nerds" bleating for a full fibre network from the start were scoffed as wanting a big white elephant .... now everyone is pissed that the "more realistic version" they voted for, doesn't actually work properly. Great huh?!. 3
davewantsmoore Posted November 27, 2017 Posted November 27, 2017 2 hours ago, LogicprObe said: They didn't know about the crap service LOL, sure they did. As we're not (direct) customers of NBN... it's a tough one.
Saxon Hall Posted November 27, 2017 Posted November 27, 2017 Turnbull is a bloody good talker but not much of a doer. He has foisted this half assed white elephant on us all and all he does is blame the ALP. The Coalition sat on their hands for years and refused to commit to any sort of NBN. As soon as the ALP got in and actually started the process all they did is obstruct and criticise the NBN. Then they gutted it and come up with this present mish mash and of course all the attendant and resulting problems are the ALP's fault. Turnbull said that Australians did not need superfast broadband, the average Aussie would be content with 25 mb/s. They would do it better and cheaper he promised. Well he was wrong and he should just hang his head in shame
LogicprObe Posted November 27, 2017 Posted November 27, 2017 19 minutes ago, davewantsmoore said: It's honestly not that hard (to stuff it up), these things are fairly complex. Everyone in the industry thought the idea to "repurpose the HFC networks for the multi-technology-mix" by the LNP was pretty daft. It was unlikely to be cheaper in the long run (due to issues link this) .... has a lot of technical debt .... and stinks of wealth transfer to big-town. The whole premise of "just reuse the old stuff" .... assumes there won't be issues like this in deployment, or later when you go to the upgrade path (eg. when they try to push 1gbps or more down the HFC). All the "nerds" bleating for a full fibre network from the start were scoffed as wanting a big white elephant .... now everyone is pissed that the "more realistic version" they voted for, doesn't actually work properly. Great huh?!. I was pushing for full fibre before they even came up with the NBN! Back in the 80's I pushing for all new 'lead ins' to be fibre. Most of the network would have been built before they started the NBN.
davewantsmoore Posted November 27, 2017 Posted November 27, 2017 5 minutes ago, LogicprObe said: I was pushing for full fibre before they even came up with the NBN! Back in the 80's I pushing for all new 'lead ins' to be fibre. Most of the network would have been built before they started the NBN. That would have cost too much, but I understand the sentiment. ...but the thing is that people demonise a specific technology too much. Copper is fine, we just failed to effectively regulate (and sold) our teleco .... we could have gone down the FTTN path starting in the late 90s like many other countries who have great internet .... and we'd have (much!) less of an emergency right now. Instead, Telstra played the money for old rope game with us (just like they should be expected to). 1
betty boop Posted November 27, 2017 Posted November 27, 2017 3 hours ago, Addicted to music said: Sh!t.... Finally got onto Optus ... 3 bleeding hours later ! Whole bunch of tests, guy wanted to ring me back in half an hour ! Told him I will be sleeping ! finally acknowledged must be an outage his end and will report to get resolved. am getting sick of spending hours every evening to Optus. 4 dats with nbn and every evening to optus why can’t they have a simple nbn outage reporting page or something. So people don’t have to spend hours on phone to report a fault ? Why can’t they call back if need be ? what a screwed system ! hopefulky they do something overnight. Have half a days work to do before jump in a car at 10 to leaving on a plane interstate.
betty boop Posted November 27, 2017 Posted November 27, 2017 still no service here, I hope i dont have months ahead of the debacle this nbn is turning out to be ! http://www.theage.com.au/technology/gadgets-on-the-go/halting-nbns-hfc-cable-rollout-is-a-step-in-the-right-direction-20171127-gztk50.html "Anyone who's been trapped in NBN's broadband limbo will tell you that you're far better off staying on your old broadband connection for a while longer than spending those months arguing with NBN, your retailer, the ACCC, the ACMA, the TIO and the office of Communications Minister Mitch Fifield as to why you have no broadband and why no-one can fix it – unless you go to the media." I hope i am not expected to contact the media to get this resolved would be last thing would want to do. I do hope optus resolve, I dont really want to be chasing the accc and ombudsman and acme and too and what not ! just want a working internet connection and phone line ! "Australians left in broadband limbo often found their long-running connection faults miraculously repaired within days of contacting Fairfax Media. Repairs were regularly fast-tracked to avoid dealing with the bigger underlying issues – from network faults and shoddy installations to appalling customer service and crippling regulation."
Guest Posted November 27, 2017 Posted November 27, 2017 I have had Telstra cable for 18 months and it had been performing reasonably well. It even got upgraded when speed fell 15 months ago. My suburb is designated as HFC by NBN and in theory, should be a quick switch over when they take over. NBN does not even have to lay anything as it is connected via an underground conduit. Given what I read about the HFC rollout, I am dreading when NBN turns up. I got a notice that they will be laying overhead cables soon! Surely NOT???? But would not be surprised if they do so! . And when they takeover, I would not be surprised if speed drops...
AudioGeek Posted November 27, 2017 Posted November 27, 2017 15 minutes ago, Snoopy8 said: I have had Telstra cable for 18 months and it had been performing reasonably well. It even got upgraded when speed fell 15 months ago. My suburb is designated as HFC by NBN and in theory, should be a quick switch over when they take over. NBN does not even have to lay anything as it is connected via an underground conduit. Given what I read about the HFC rollout, I am dreading when NBN turns up. I got a notice that they will be laying overhead cables soon! Surely NOT???? But would not be surprised if they do so! . And when they takeover, I would not be surprised if speed drops... I am in a similar boat - have had Telstra cable for years. NBN available for last 3 months - HFC. There was no cable upgrade etc., just a letter saying NBN is now available. Went and had a chat to the lads at the local Telstra shop about a new NBN plan. They all told me to stick with my current Telstra cable for as long as possible! Doesnt inspire confidence
betty boop Posted November 27, 2017 Posted November 27, 2017 Guys my dad was forced of Telstra cable he was very happy with and as a retired pensioner 80+ It was totally within his means and suiting his needs. Forced into Telstra hfc he has seen similar drops out, loss of connection, no internet no phone. Though no as bad as our situation. However bitter pill is he is paying more for Telstra nbn and has to not watch any Netflix in last month to stay within his limit. He never has to worry about this with his previous Telstra cable ever. He is very annoyed last night wife said to me it’s no wonder our network engineer neighbour is saying hold out as far and as long as possible !!! this is going to be quite a nightmare for this nation ! stillno phone or internet here just using our mobile accounts
cwt Posted November 27, 2017 Posted November 27, 2017 50 minutes ago, Snoopy8 said: Given what I read about the HFC rollout, I am dreading when NBN turns up. I got a notice that they will be laying overhead cables soon! Surely NOT???? But would not be surprised if they do so! . And when they takeover, I would not be surprised if speed drops... If you can believe what the CEO ; Morrow said to the Fin Review Snoopy you may be spared some grief . Was always about scoring political points this whole screw up while giving Aus a hotchpotch of haves and have nots Ring your supplier and get a comment on the following ; Mr Morrow said NBN chose to halt the HFC rollout "effective immediately" instead of connecting more customers and letting the problems compound even further. He said he remained confident in the technology's ability to deliver fast speeds to end-users. NBN will revisit the entire HFC network to fix the issues, starting with those areas already connected on the service, then going over those which are being planned before they are allowed to switch over onto the NBN. http://www.afr.com/technology/web/nbn/nbn-halts-hfc-rollout-effective-immediately-as-issues-mount-20171127-gztg2i#ixzz4zfcGrngK
Guest Posted November 27, 2017 Posted November 27, 2017 1 hour ago, AudioGeek said: I am in a similar boat - have had Telstra cable for years. NBN available for last 3 months - HFC. There was no cable upgrade etc., just a letter saying NBN is now available. Went and had a chat to the lads at the local Telstra shop about a new NBN plan. They all told me to stick with my current Telstra cable for as long as possible! Doesnt inspire confidence Did NBN do anything to the Telstra cable setup? I have a letter saying NBN will be in my area to lay an overhead cable. I assume this is a form letter and they reuse my existing underground cable. Correct, I hope?
blybo Posted November 27, 2017 Posted November 27, 2017 11 hours ago, davewantsmoore said: LOL, sure they did. As we're not (direct) customers of NBN... it's a tough one. What about complaining about NBNCo tearing up the footpath of a retail shopping precinct when it is open for trade? They have been in the area for weeks and surely must have known the strip was closed after 5:30 or on Sundays.
blybo Posted November 28, 2017 Posted November 28, 2017 12 minutes ago, blybo said: What about complaining about NBNCo tearing up the footpath of a retail shopping precinct when it is open for trade? They have been in the area for weeks and surely must have known the strip was closed after 5:30 or on Sundays. I've also found the 3 locations I have that have NBN working in the area, our ADSL2 has slowed to a crawl. Can't even play MP3's from Spotify without buffering, and the site that had the footpath torn up, even this forum takes way longer than previously. So we are bugger if we do move to nbn, buggered if we don't
AudioGeek Posted November 28, 2017 Posted November 28, 2017 1 hour ago, Snoopy8 said: Did NBN do anything to the Telstra cable setup? I have a letter saying NBN will be in my area to lay an overhead cable. I assume this is a form letter and they reuse my existing underground cable. Correct, I hope? Cant remember any letter about overhead cable, but they did nothing in my neighborhood. One day no-NBN, the next day I am connected. My Telstra cable still works fine, although seems slower during peak times. A friend in the council said NBN connection was all a software switch here - dont know how correct this is. Some locals have adopted NBN and are unhappy.
PorkBun69s Posted November 28, 2017 Posted November 28, 2017 Im on ADSL 2 - still and after reading all these issues with NbN (National blunder Network), once my contract is up, I'm getting wireless broadband until the NBN HFC issues are sorted. My neighbor has this and it hasn't missed a beat. He gets roughly 12mbps down and 1 up. Way better than my supposedly 3-4mbps down and 1 up and I'm with Telstra.
Guest Posted November 28, 2017 Posted November 28, 2017 Mobile broadband is ok but cost 5 to 10 times more for the same data allowance. And like HFC, it slows down when the neighbors are all using it. Was reliant on it for 18 months and cannot yet say that it is a good option for the inner eastern suburbs of Melbourne. Maybe if you lived in the suburbs near the CBD where the telcos have clustered their towers, but beyond that, I would go wired. To Telstra's credit, they upgraded the cable network when it slowed down in my neighborhood. Not sure NBN will do that given they have their hands full. Never would have considered praising Telstra before NBN came along !!!
PorkBun69s Posted November 28, 2017 Posted November 28, 2017 2 hours ago, Snoopy8 said: Mobile broadband is ok but cost 5 to 10 times more for the same data allowance. And like HFC, it slows down when the neighbors are all using it. Was reliant on it for 18 months and cannot yet say that it is a good option for the inner eastern suburbs of Melbourne. Maybe if you lived in the suburbs near the CBD where the telcos have clustered their towers, but beyond that, I would go wired. To Telstra's credit, they upgraded the cable network when it slowed down in my neighborhood. Not sure NBN will do that given they have their hands full. Never would have considered praising Telstra before NBN came along !!! Im in Chadstone. My previous place had Telstra cable and everything sailed fast and smoothly. So coming from that to adsl like speed was a downer for me.
Guest Posted November 28, 2017 Posted November 28, 2017 8 minutes ago, katattack74 said: Im in Chadstone. My previous place had Telstra cable and everything sailed fast and smoothly. So coming from that to adsl like speed was a downer for me. ADSL speed depends on how far you are from exchange. Prior to mobile broadband, I had ADSL2+ for many years, less than 1 km from exchange, a clean line and a central splitter; was consistently getting at least 15 mbps thru iiNet. Sounds like you are far from exchange and with a crap line.
davewantsmoore Posted November 29, 2017 Posted November 29, 2017 On 28/11/2017 at 11:05 AM, blybo said: I've also found the 3 locations I have that have NBN working in the area, our ADSL2 has slowed to a crawl. Can't even play MP3's from Spotify without buffering, and the site that had the footpath torn up, even this forum takes way longer than previously. So we are bugger if we do move to nbn, buggered if we don't It's hard to say... when NBN was going into my areas, all our local ISPs left (removed their equipment, lowered their bandwidth etc.) So for them digging up a shopping centre?! ... dunno, I guess they have to have approval, don't they?! If they don't, then they should have their arse handed to them. If they do, then "talk" to whoever provided said approval.
davewantsmoore Posted November 29, 2017 Posted November 29, 2017 On 28/11/2017 at 2:09 PM, Snoopy8 said: Not sure NBN will do that given they have their hands full. Never would have considered praising Telstra before NBN came along !!! The way the NBN HFC is designed is that it will be less of an issue .... although once people start wanting to upgrade to 1gbps services in the coming years/decade, the perhaps not. Although becuase the ISPs are customers of NBN .... then the ISPs will be reluctant to pay for defective services from NBN .... so, they will likely have to upgrade. ... and this will make the decision to re-use the HFC network more expensive than just putting in fibre to begin with. >_< 1
betty boop Posted November 29, 2017 Posted November 29, 2017 On 28/11/2017 at 8:19 AM, al said: Guys my dad was forced of Telstra cable he was very happy with and as a retired pensioner 80+ It was totally within his means and suiting his needs. Forced into Telstra hfc he has seen similar drops out, loss of connection, no internet no phone. Though no as bad as our situation. However bitter pill is he is paying more for Telstra nbn and has to not watch any Netflix in last month to stay within his limit. He never has to worry about this with his previous Telstra cable ever. He is very annoyed last night wife said to me it’s no wonder our network engineer neighbour is saying hold out as far and as long as possible !!! this is going to be quite a nightmare for this nation ! stillno phone or internet here just using our mobile accounts remarkably got a text from nbnco asking me to rate my experience.... as though i even have a working service ? ofcourse there is nothing but a stinking experience to rate here. so left feedback appropriately ! amazingly come back from interstate this evening and on way home wife texts me we have phone and internet now working... only 4 days post installation .... and mostly being without either the entire time. lets hope something permanent has been done their end. be cause we sure havent done anything our end for it to miraculously just come alive and start working ! 2
Guest vagabond Posted November 29, 2017 Posted November 29, 2017 My special thanks go to everyone who said that Brian Trumble's ridiculous NBN plan was great, contrary to the evidence/advice from anyone who had a clue, ie. the entire communications industry excluding the vested interest sector. Electing Abbott was such a great idea in hindsight wasn't it? On the brighter side, I've won second prize in the Fraudband Lottery™, allegedly we're getting FTTC (Fibre to the Copper*) some time early next year or the next year or some decade or other. I'm currently getting 14Mbps+ on ADSL2 - we're 400m from the exchange - so I'll be in no hurry to move off of that. *Yes I know what it stands for.
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