Guest thathifiguy Posted May 8, 2019 Posted May 8, 2019 4 hours ago, metal beat said: Fastway continue to be the WORST courier service on earth. Delivery was scheduled for yesterday - does not turn up. Now the message says package is delayed. ring customer service and they say they have not even received the package at their depot yet. No idea when it is going to be delivered and btw - they don'y have an address anywhere in the system. This is automatically provided by Amazon and they always have the address. Aussie post deliveries get delivered when they say it will be delivered. I guess I will complain to amazon again to never use Fastway. I had the same experience recently. Amazon defaulted to Fastway for some awful reason and my parcel seems to have been in the courier's van for three days before he even attempted delivery.
Guest Posted May 8, 2019 Posted May 8, 2019 I’ve had three delivers from fast way lately, they were on time and no issues.
crtexcnndrm99 Posted May 8, 2019 Posted May 8, 2019 So far had multiple large items delivered with Couriersplease. Arrived safely and by far the cheapest but I’ll be damned if they don’t arrive a few days late every time...
Michael Cee Posted May 15, 2019 Posted May 15, 2019 How about 9 days to get from Alexandria to Lane Cove.... Fastway needs a new name
turnthetable Posted September 24, 2019 Posted September 24, 2019 On 15/05/2019 at 6:18 PM, Michael Cee said: Fastway needs a new name And the new name is Aramex, need a new slate, change names https://www.fastway.com.au/
mrbuzzardstubble Posted September 24, 2019 Posted September 24, 2019 38 minutes ago, turnthetable said: And the new name is Aramex, need a new slate, change names https://www.fastway.com.au/ Be careful. They might go via Mexico.
LogicprObe Posted September 24, 2019 Posted September 24, 2019 On 15/05/2019 at 8:18 PM, Michael Cee said: How about 9 days to get from Alexandria to Lane Cove.... Fastway needs a new name In the trade they are known as 'F***ed Way'. They are OK as long as it isn't urgent.
Guest Muon N' Posted September 25, 2019 Posted September 25, 2019 20 hours ago, turnthetable said: And the new name is Aramex, need a new slate, change names https://www.fastway.com.au/ Noted! So nothing changes apart from the name.
metal beat Posted September 25, 2019 Author Posted September 25, 2019 20 hours ago, turnthetable said: And the new name is Aramex, need a new slate, change names https://www.fastway.com.au/ Aramex PJSC is an international express, mail delivery and logistics services company based in Dubai, United Arab Emirates. They bought Fastway in 2016. Clearly changing its name is to try and wash the stench that is the Fastway brand. stay far far away
Guest Posted September 25, 2019 Posted September 25, 2019 10 minutes ago, metal beat said: stay far far away Unfortunately, don't have the choice when eBay seller uses them...
metal beat Posted September 25, 2019 Author Posted September 25, 2019 3 minutes ago, Snoopy8 said: Unfortunately, don't have the choice when eBay seller uses them... ask the ebay seller not to use them otherwise you will take your business elsewhere. I complained many times to amazon that hardly any deliveries are by Fastway now - for me at least
analog brother Posted September 25, 2019 Posted September 25, 2019 i stopped ordering from amazon due to our crap dollar and fastway being so unreliable. i saved some money and listen to my old stuff more. try it, shane! there's enough to listen to. 1
mrbuzzardstubble Posted October 8, 2019 Posted October 8, 2019 Speaking of things postal... https://www.theguardian.com/uk-news/2019/sep/24/universal-postal-union-disruption-trump-us-pullout 1
metal beat Posted October 8, 2019 Author Posted October 8, 2019 On 25/09/2019 at 10:02 PM, analog brother said: i stopped ordering from amazon due to our crap dollar and fastway being so unreliable. i saved some money and listen to my old stuff more. try it, shane! there's enough to listen to. Spoken like true ex junkie 1
zippi Posted October 8, 2019 Posted October 8, 2019 6 minutes ago, mrbuzzardstubble said: Speaking of things postal... https://www.theguardian.com/uk-news/2019/sep/24/universal-postal-union-disruption-trump-us-pullout A logical next step - make each household (in the world) its own postal union which doesn't recognise any adjacent ones' stamps or has any means of delivering anything anywhere. do away with electricity networks, cars, trucks, trains and planes. media, phones, internet and other communications also. After all - "there's no such thing as society". (M. Thatcher quote of course) 1
Uncle Seth Posted October 25, 2019 Posted October 25, 2019 On 08/05/2019 at 2:10 PM, Ittaku said: For what it's worth, I've never been disappointed by TNT for all of price, service, and speed, but unfortunately since I'm not a corporate client I can only get to use them through a broker such as transdirect or couriersandfreight. I currently have a parcel with TNT, via Transdirect. I can find nowhere to email a query re the freight fee being charged. The service was ordered and paid for on Monday to pickup from a private residence. 3 days later the seller was contacted and asked to drop the parcel to the nearest depot (which they specified). Bless him, the seller was OK to drop the parcel (all 22 kg of subwoofer and packaging) to the depot, about 30 minutes away. I would have asked him to drop the item there in the first place if Transdirect had provided that option, instead of charging me about $35 more for (the offer of) pickup at the seller's residence. The parcel is currently at Redbank (or is that A red bank) in QLD and headed south (presumably). Unlikely to meet the ETA of 25/10 (today), as predicted at the time of purchase of the freight service. Mostly happy with e-Go, but I use the depot drop and not home delivery. Auspost have "lost" a few items sent to me over the years, including a couple of eBay items in the last few years. You DO get what you pay for, but if money was no object, do you think I'd being buying used stereo equipment?
agisthos Posted October 30, 2019 Posted October 30, 2019 Fastway is about the cheapest parcel deliverer in Australia. You cannot expect gold plated service from them. You get what you pay for.
turnthetable Posted January 9, 2020 Posted January 9, 2020 Stung again with another ebay purchase (New Years resolution never buy from them again) Item bought showed delivery by Australia Post but tracking is Fastway (wouldn't have bought if I realised Fastway was involved) Should have arrived yesterday, contacted seller and he replied allow 5-10 working days, he's now amended that to 7-15 working days and to be patient
metal beat Posted January 9, 2020 Author Posted January 9, 2020 On 30/10/2019 at 8:54 PM, agisthos said: Fastway is about the cheapest parcel deliverer in Australia. You cannot expect gold plated service from them. You get what you pay for. Cheaper than Aust Post. I don't think so. Aust Post are many multiples better than Fastway. Fastway should be avoided so they go bankrupt. Buyers should complain to sellers about Fastway. I complained enough times to amazon au that they do not use Fastway for local deliveries. They are used now and again on overseas shipments.
Guest Posted January 9, 2020 Posted January 9, 2020 Funny thing happened prior to Christmas. 2 local Fastway from Amazon and 1 overseas Fastway came on time. Aust Post Express Post from Gold Coast which always comes overnight came late on 4th day. No fan of Fastway but if they are totally bad, they would no longer be delivering for Amazon. Yes, it may still happen but they appear to be doing enough at the moment.
THOMO Posted January 13, 2020 Posted January 13, 2020 I find it hard to believe that anybody would be worse than Toll.Just read the user reviews/ratings.Most people say they wish they could give them less than one star.
THOMO Posted January 13, 2020 Posted January 13, 2020 According to WA Consumer Affairs these couriers have a legal responsibility to take reasonable care of any goods in their possession and are responsible for any damage they cause.With or without insurance.You can detail any complaints /claims you have on form letters on the relevant state consumer affairs departments websites.I think the seller/sender needs to make those claims.
LogicprObe Posted January 13, 2020 Posted January 13, 2020 (edited) It will all be better once they change their name....................right? https://www.fastway.com.au/why-fastway/change-is-on-the-way/ Well, if it works for them.....................it might work for TNT as well! https://www.fedex.com/en-au/connect.html Edited January 13, 2020 by LogicprObe
ThirdDrawerDown Posted January 15, 2020 Posted January 15, 2020 My courier is so good they don't have a sorting facility any more, they have a sortation facility! 1
Tweaky Posted January 15, 2020 Posted January 15, 2020 On 13/01/2020 at 9:12 PM, LogicprObe said: It will all be better once they change their name....................right? https://www.fastway.com.au/why-fastway/change-is-on-the-way/ Well, if it works for them.....................it might work for TNT as well! https://www.fedex.com/en-au/connect.html I think they should change their name to reflect the level of their service Fastway to Farceway 1 1
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