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Posted

Was at Jaben earlier cos I lost my final audio heaven S ear phone ( it's $599!), and wanted to get the final audio FI-Bass.  I recalled I was told its selling around 1.5k when I bought the heaven S instead, but today when I was about to make my purchase I was told that the FI-bass selling $1999! I asked the young chap to check and another young lady said the same price. I was like wtf and said it was previously much lower, then they say they can give me discount if I keen.

 

I was very pissed and left.

 

I was being served better previously by two older chaps last time and gave me realistic price.

This time round, either Jaben has increased the price or they need to educate these young sales fellas.

whatever it is, I have decided to buy from Japan on my next holiday trip.

 

Not sure anyone got same issue with final audio FI-bass purchases.

 

 

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Posted

I've got the FI Bass last year. Abit of an impulse buy but I thought they were quite special. The mono drivers have the clarity but yet quite good on the bass. All without the need for outboard amp - drive directly with IPad.  I believe the price was much lower than the quoted price.

 

 

Posted

I have kena such service from em before.

 

I called up to enquire on the price of a pair of headphone.  Was told $300.  When I arrive later that day to buy the price when up to $399.

 

Decided that they are a load of china bull shit fellas and left never to step in the shop again.

 

 

Posted

what happen..??

 

i see a lot of Ah Tiong salesman.. are the student? or are they running the shop? i hate that ah tiong lady. feel like slapping her cos she damn cocky and rude as a woman.

 

We Singaporeans are too gentlemanly...If she's in China and behaves that way, she would have kana long time ago...

Posted

Wilson still gives ok service..

If you bring a girl along, the service is also better.. sometimes even got free gifts.

Posted

hmmm maybe this time there is some truth in this matter.

 

Unlike the previous thread abt Xaudio and many of the members spoke up in support of Xaudio's services.

 

Yeah u got a point. Another earphone/headphone reseller to recommend?

If not maybe we can do MO on popular items.

 

 

Posted

Well, if we judge from a customer's view, i do agree with the issue. Well, we do have the rights to ask for the best offer. :)

 

But, what if we judge the issue in a different view?  What if we are the boss of the a shop, will you proceed some deals that doesn't benefits your own company?

 

We have to bear in mind that the time changes, so do the technologies. Let company A produce a pair of earphone which costs 1.5K.

Why would it costs that much? Well, in audio world, we do pay for good sound quality. Drivers and the other components of the earphone are high tech stuff which need professional. In shorts, 1.5K includes the technologies of earphone, the salary of the workers, factories, not forgetting the GST charges. As a boss, will you sell the earphone less than 1.5K??

Nowadays the price of everything increases. We pay a lot but we pay for our desire and the quality.  ;D

 

Hmm, about the service issue, frankly speaking, i do enjoy the service Jaben gives ( I am not trying to create conflicts, just stating my view >< ). Well i can say that different companies have their own way in running buisness. They are all unique in their own style. And i cant deny that when uncle wilson was around, i get a good offer.  :P

But, as a customer,  i never feel that the services gave by the other staffs in Jaben are bad no matter is a lady, or a guy. Maybe they are not as knowledgeable as uncle Wilson or they cant give you free gifts ( What can i expect? They are not the boss. They cant call the shot ), but they do try their best to entertain the customers and make them happy. There's the spirit of Jaben when i first stepped in.  :o

As a customer, we do have own choices to go to any shop. But, just dont throw out bad tempers to the staffs. They are just trying to earn for their living too. Let's be a gentlemen HAHA=D

Posted

Uncle Wilson is sometimes in the back room- he's still the same friendly guy but prefers to take a back seat these days. But he travels alot to maintain his other shops. Wonder if he knows about this feedback?

 

If there's a big discrepancy in prices perhaps just explain things nicely to him and see if he can do a special deal for you.

Posted

Hi Idlewise4ever,

 

Please accept my apologies for the bad experience you had. I would like to have the opportunity to make it up to you. Please let me know how I can get in touch with you. I can be reached via email at adelphi @ jaben.net

 

Thanks in advance, Wilson

 

 

Posted

Hi Everyone,

 

I want to thank all of you out there for making things known. Without a doubt, we have slipped but I promise to get things back on track and bring back the atmosphere that we all enjoyed. Please give us the opportunity and if and where we have failed, please write to me and I will have them rectified.

 

Thanks, Wilson

 

Posted

Hi. Mikey,

 

Nah, am never a gentlemen when being ripped off unreasonably. ;)

I was wondering if it's only me that faces this that's why I started the thread to find out.

Well I got my responses which justify my initial impression.

 

Wait! there are cases which I don't mind being ripped off.

if I am being served by babes and eye candies, I don't mind paying the extras ;)

 

 

 

 

Posted

Thanks Wilson.

Yes I will contact u. Great that u read these.

I was very upset that day. Will drop u an email.

 

U really need to buck up ur front line sales..

At very least, those interested on the higher end gears deserve a better attention, from a more experienced sales instead.

 

Cheers

Posted

Thanks to you too and also to the kind gentleman that pointed me to this post. I look forward to hearing from you... :) Don't worry we are not inflexible and I'm sure we can make it up to you...

 

Thanks again..

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