FR DRew Posted September 16, 2024 Posted September 16, 2024 In the last week I tried to contact Krell to get service info for a power amp that was well out of warranty and the email hit a wall. Have sent from both work email and a gmail account with the same result. Seems that their incoming mail server effectively doesn't exist at least for service@krellhifi.com Is this just while the mess following Roni passing away is sorted out, or are we seeing the end of the company completely?
Jakeyb77_Redux Posted September 21, 2024 Posted September 21, 2024 Their web looks to be down. This link shows a retailer advising that they have been transitioning after the sad accident. Hopefully they’re back up soon and you get an answer. I got an email back a year ago very quickly with a schematic attached so hopefully they are back online soon. https://forum.audiogon.com/discussions/help-is-krell-dead
Jakeyb77_Redux Posted September 21, 2024 Posted September 21, 2024 More info here….. Probably a new transition as new products are still available https://forum.audiogon.com/discussions/rondi-h-d-agostino-obituary
Neo Posted September 21, 2024 Posted September 21, 2024 Someone should jump onto Facebook and look up krell forum as there are lots of discussions on this particular issue. Bottom line it appears that the brand is in a precarious situation. Neo
Jakeyb77_Redux Posted September 22, 2024 Posted September 22, 2024 (edited) From the horse’s mouth. Edited September 22, 2024 by Jakeyb77_Redux 2
Jakeyb77_Redux Posted October 6, 2024 Posted October 6, 2024 Krell website is back up and running. Positive sign. Did you get a response? @FR DRew
Antipodean Brad Posted October 6, 2024 Posted October 6, 2024 https://www.monoandstereo.com/krell-industries-update/ This is from 5 days ago.
FR DRew Posted October 6, 2024 Author Posted October 6, 2024 12 hours ago, Jakeyb77_Redux said: Krell website is back up and running. Positive sign. Did you get a response? @FR DRew No, I'll do a re-send. Thanks for the heads up. 1
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