Raghavtib Posted March 11 Posted March 11 (edited) Hi, I’m starting this thread to ask for advice on how to make repairs to my subwoofer’s enclosure. I own a B&W ASW10CM 10” subwoofer, which after a few years in storage had a minor issue in its power supply or amplification (I’m not sure which, but the issue was that the “thump” was entirely missing). I approached a local dealer who sold me a Marantz AVR for a different system in my TV room, and he sent it to the B&W distributor for repairs. Apparently the distributor outsources minor repairs to someone else, who received the unit in good condition and made the repair (their OK tested sticker is on the back). The whole thing cost me ± $180 and I was glad to have repaired it for such a reasonable amount. But when I opened the shipping carton, my heart just sank. My subwoofer, which was in mint condition when I gave it to the dealer, is now smashed in every corner in what seems to be a clear case of mishandling. The dealer says that it is the distributor’s negligence, and the distributor says that it is the courier’s negligence, and the courier says that it is the dealer’s fault for not insuring the product. In short, I’m screwed. I’m putting pressure on the dealer to get me a replacement enclosure, but he is already trying to wash his hands off the situation. So instead of staying in despair, I want to try and at least salvage the situation. The subwoofer is 10+ years old but I don’t want to buy a new one. I’ve recently purchased the NAD M66 + M23 pair and a PSB 250 subwoofer to run a 2.2 setup with my B&W PM1s and this (now damaged) ASW10CM. So I really don’t want to spend more money. The damage all corners (except 1) seems cosmetic, and I think that if I add rubber “baby proofing” corners, they might be fine. But one particular corner really worries me because the veneer is cracked and some of the plywood has chipped off with it. I’m adding pictures, and I’d appreciate any advice that you guys can give me. Is this salvageable? Or should I just give up, sell it for parts and go back to a 2.1 system? Running a 2.1 system will be rather disappointing after all the effort I’ve put into treating my room for a dual sub setup. I live in India, and after this experience, I think I prefer a DIY solution. It really sucks how the dealers and distributors here are incompetent and dishonest. Edited March 11 by Raghavtib
playdough Posted March 11 Posted March 11 Hello Not a nice experience. I feel the pain in the photos. Possibility the best thing to do is strip the enclosure of all its electronics/driver and have the enclosure refinished at a body work, might be worthwhile. Hi gloss black is a challenge to DIY without some experience, shows every fault. The broken corners should be sealed and touched up, but yes it’s a tricky repair…. Hope you go well with that. Matt 1
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