Accuphase owners????????

[TP1]

Perhaps you can tell us what specific issue has got under your skin here. It is clearly more than the policy because that applies to quite a few other brands as well. Maybe people here can think of a way to solve the problem.

[MusicOne]

Perhaps you can tell us what specific issue has got under your skin here. It is clearly more than the policy because that applies to quite a few other brands as well. Maybe people here can think of a way to solve the problem.

 

Are you some sort of stooge for the distributors, Tasso?....if you are Arena Distributors, then you should own up.

Edited September 20, 2014 by MusicOne

[MusicOne]

That is a good story but it is not relevant to the issues I have raised...if you want to start an Arena Distributors are good guys thread...go right ahead...

 

That does not change the fact that ACCUPHASE & ARENA DISTRIBUTORS are adopting spurious, out-dated, anti-competitive & trade restrictive practises specifically designed to artificially justify inflated retail prices & limit supply...

 

If you have been unfortunate enough to purchase a used Accuphase product & the seller DID NOT alert you to the Accuphase policy of only supporting a product in the country where it was sold new...you are farked...through no fault of your own...the information is not widely known & is certainly not advertised publicly by Accuphase for obvious reasons. ACCUPHASE & ARENA DISTRIBUTORS hide behind a Warranty Policy disclaimer whilst  interpreting & extending that policy to all used equipment where warranty is no longer applicable.

 

The are good laws & bad laws...there are good company policies & bad company policies...this is an old, out-dated business policy the is a bad company policy...it adversely affects the consumer & Accuphase owners alike...the only way to change a bad law or policy is to start a ground swell of opposition..it may as well be me.

 

What really surprises me is that it adversely affects Accuphase reputation in the market place. Most companies value their brand name & protect vigorously protect...whereas this current Accuphase policy does the exact opposite.

 

There is a simple policy change that can & should be adopted...it will not adversely impact gross margins for new Accuphase products yet provide an avenue for existing & potential used Accuphase owners to access parts & service...whilst protecting Accuphase propriety engineering. In fact, in some countries, Accuphase distributors have been smart enough to "passively" adopt the policy change.

 

There is no reason why the same should not happen in Australia & should increase sales whilst offering an additional avenue for revenue generation...this is not rocket science.

 

Excellent post, Rob...very well said. These restrictive trade practices would probably be actionable, or at least the distributor could be referred to the relevant WA consumer watch-dog.  

 

While these current arrangements continue, I will not be an Accuphase customer, even though I would like to acquire some of their components....so here is one sale they won't make. 

[TP1]

Are you some sort of stooge for the distributors, Tasso?....if you are Arena Distributors, then you should own up.

The only stooge like response in this thread is from you. If you can read, you will notice that I was laying the blame for inflated prices and the no service policy squarely at the distributor.

I don't like the situation any more than anyone else but I don't know of any Aussie dealer that will provide warranty service to gear bought overseas. Most won't supply parts either and we saw that recently with a distributor of Chinese branded gear.

It is natural to be p'd off about it but irrational outbursts don't solve problems either.

[Willco]

I not for one moment thought Tasso was anyones Stooge--both Rob181--whom I know and respect have both stated points that are valid in the market place today--the Distributor in  Question has the venerable right to choose and implement a policy as stated to their own 

 

discretion-albet fair or not--I agree with Tas the bond with an old established outfit like Accuphase will not easily be broken as witnessed and the choice on both camps will possibly outlive you and !!

 

I do however see some merit from Rob particularly in light of the changing purchasing market with net/online auction sites /etc and the tempting prices offered -- in Accuphase  case we are not alone in the moan stakes--the US agent seems even more of a greedy hound!

 

Basically they do what they do --because they can--period. Nevertheless it is a fine well established company--having a bit of a revival at the moment --good to see-- a good omen for the future of the brand. I've owned Accuphase Amps and always found them first rate and well up there in the Hi End audio stakes.

 

This Thread struck a chord with me unfortunately as I have been victim of the "veiled threats" from a distributor as I mentioned in Post#17 

 

So--Kudos to both  T and R for the vigorous and fairly stated debate

 

Incidentally it's not restricted to Audio--Canon/Nikon per se have the same addict.

 

Good Listening,

 

Willco

[MusicOne]

The only stooge like response in this thread is from you. If you can read, you will notice that I was laying the blame for inflated prices and the no service policy squarely at the distributor.

I don't like the situation any more than anyone else but I don't know of any Aussie dealer that will provide warranty service to gear bought overseas. Most won't supply parts either and we saw that recently with a distributor of Chinese branded gear.

It is natural to be p'd off about it but irrational outbursts don't solve problems either.

 

That's alright, Tasso, I accept your humble and pitiful apology....such as it is. You are forgiven...just this once.

[TP1]

That's alright, Tasso, I accept your humble and pitiful apology....such as it is. You are forgiven...just this once.

 

Time to go back to playing with your crayons

[MusicOne]

Time to go back to playing with your crayons

 

No, no, I insist....you don't have to keep apologising....all is forgiven....now there's a good chap.

[TP1]

No, no, I insist....you don't have to keep apologising....all is forgiven....now there's a good chap.

 

 

Ahh, I get it - crayons are hard to find when you are not  living in reality. 

[MusicOne]

 

Ahh, I get it - crayons are hard to find when you are not  living in reality. 

 

 

Certainly not living in your reality...such as it is....that's for sure.

[AudioGeek]

Yes they aren't the only ones-- I recently was advised by another Aust Importer that the item I bought from OS and attempted to sell on the Classifieds here--would in his words--

"get no warranty nor factory service if I sold to an SNA member"

I never asked nor enquired for any of the aforementioned.

Caveat Emptor

Willco

Wow, now we are getting unsolicited threats from distributors?

Iam getting tired of these so called distriburors who are one man operations - basically flippers who offer little service or support. I have been burnt before. Very different to the actual local bricks and mortar operations whom iam happy to support.

[MusicOne]

Wow, now we are getting unsolicited threats from distributors?

Iam getting tired of these so called distriburors who are one man operations - basically flippers who offer little service or support. I have been burnt before. Very different to the actual local bricks and mortar operations whom iam happy to support.

 

That describes the Accuphase distributor, perfectly. I've had some dealings with him and, quite frankly, he's too lazy to get out of his own way....got a nice little earner going with that Accuphase distributorship....does bugger all and asks top dollar for it. 

[colinm1]

back on subject".......

A friend had a small pre power setup and I was very surprised ,

To be honest it stood up very well to a levinson,

In sound quality,and build

Shame about the price though,but it's always been that way

I've met the arena owner once or twice

Don't think things will change

He is lucky as there don't break down, so life is easy as stated by another

But they are a great product

And I am another interested person if only the price was a bit more attractive

Edited September 20, 2014 by colinm1

[Willco]

Post moved 

 

W

Edited September 20, 2014 by Willco

[Gruffnutz]

So, my Accuphase phono pre needs repair and I just don't have the time to do it myself. Who should I go to, preferably in Melbourne?

[Rob181]

So, my Accuphase phono pre needs repair and I just don't have the time to do it myself. Who should I go to, preferably in Melbourne?

 

Looking forward to hearing how this eventuates...

[Kaynin]

So, my Accuphase phono pre needs repair and I just don't have the time to do it myself. Who should I go to, preferably in Melbourne?

 

Class A Audio sell Accuphase gear and offer a repair service.  They're in Blackburn and are also sponsors of this website, may be able to help.  They're in Notting Hill -

 

http://classaaudio.com.au/index.php

[Steam]

So, my Accuphase phono pre needs repair and I just don't have the time to do it myself. Who should I go to, preferably in Melbourne?

Dallas Clarke

[betty boop]

doing a quick google shows quite a number of accuphase repairers, apart from those listed dr hifi also another as am sure theres others too.

 

if were me, I would personally just take it back to retailer purchased it from

[TP1]

These guys in Melbourne are used by a number of distributors for warranty repairs and also speak Accuphase:

http://www.clarkeaudio.com

[Rocky]

I have been coveting the E360 for some time but it really sucks when you can't audition first - no dealer in Brisbane.

 

H_W - Did you try Class A Audio for a listen? Not sure what stock they carry.

Anyway, I found a short review of the E-600 here : http://highfidelity.pl/@main-442?=en that may be of interest.

[MusicOne]

I have been coveting the E360 for some time but it really sucks when you can't audition first - no dealer in Brisbane.

 

H_W - Did you try Class A Audio for a listen? Not sure what stock they carry.

Anyway, I found a short review of the E-600 here : http://highfidelity.pl/@main-442?=en that may be of interest.

 

There is a dealer in Sydney (Liverpool), who keeps some Accuphase equipment in stock for auditioning. Absolute Hi Fi...the guy's name is Van. http://www.absolutehifi.com.au/index.php

[Rocky]

Thanks MO. I did get a quote from them some time back but then got hit with a few unexpected bills so it all went on the back-burner.

A round trip to Sydney would make it an expensive audition but I cannot imagine I would be disappointed in the sound. Maybe just bite the bullet? Decisions. decisions...

[MusicOne]

Thanks MO. I did get a quote from them some time back but then got hit with a few unexpected bills so it all went on the back-burner.

A round trip to Sydney would make it an expensive audition but I cannot imagine I would be disappointed in the sound. Maybe just bite the bullet? Decisions. decisions...

 

The E360's RRP is $8650, but the E600 which would be the bee's knees is $14800....these price were supplied by the distributor, but Van at Absolute Hi Fi will, I am sure, do better than that. 

[Rob181]

For that kind of money you can buy a Devialet 200...

 

Know which I would rather have...