Most of the Russ Andrews team are working from home so that telephone and online orders continue to be processed. However, with limited staff numbers, the dispatch times may be slightly longer than usual. The company's couriers have confirmed that collections and deliveries will continue daily. Naturally, the on-site shop will remain closed for the foreseeable future.

Russ Andrews is fortunate that its manufacturing facility is based in-house in the UK, with components also sourced from UK suppliers. This mitigates the issues facing manufacturers that rely on supplies from the Far East. The company's exclusive UK distribution of Kimber Kable is also unaffected, as the products are supplied direct from the USA, and there are currently no restrictions on freight shipping to the UK.

John Armer, managing director, told StereoNET:

We are carefully monitoring the situation and continue to follow public health guidelines for the wellbeing of our staff and customers, which has to be our priority. Clearly, it is a fast-moving situation, and as a business, we will continue to adapt as things change. We would like to take this opportunity to thank everyone for their support and loyalty during these difficult times and hope that you and your families remain safe.

John adds,

During this period of enforced isolation, mental wellbeing can become a serious issue and music can offer a real sense of relief. Numerous studies have shown how listening to music can be really beneficial to mental health, so we hope this will help people get through the current self-isolation period.

The Russ Andrews website has been updated to include a blog about the situation and how it affects the business. It will be updated as and when relevant changes occur.